gb99m Terms and Conditions

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1. General Terms and Introduction

By using the gb99m website and its related services, you agree to fully accept the terms and conditions set out below. gb99m is an online casino and sports betting platform that provides entertainment services for users in Bangladesh.

These terms and conditions form a legally binding agreement between gb99m ("Platform", "we") and the user ("you", "member"). If you do not agree with any part of these terms, please refrain from using the platform.

These terms and conditions apply to all gb99m services — including sports betting, casino games, live casino, slots, fishing games, bonuses, and promotions.

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2. Account Registration and Eligibility

2.1 Age Eligibility

To open an account on gb99m, you must be 21 years of age or older. Registration by minors is strictly prohibited. gb99m may request necessary documents for age verification at any time.

2.2 One Person, One Account

Only one account is permitted per person, household address, or IP address. Creating multiple accounts — whether in your own name or someone else's — will be treated as a violation of gb99m's rules, and all associated accounts will be closed.

2.3 Accuracy of Information

The information you provide during registration must be truthful, accurate, and complete. Providing false or misleading information will result in account cancellation, and any winnings or losses recorded will be considered void.

2.4 Document Verification (KYC)

gb99m may request a National ID (NID), passport, or other government-issued documents for identity verification before processing financial transactions or at any time. Withdrawals may be placed on hold until the KYC process is completed.

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3. Account Security and Responsibility

It is your responsibility to keep your gb99m account login details (username and password) completely confidential. You are fully responsible for all activities carried out from your account.

• Do not use easily guessable passwords.
• Do not share your login details with anyone.
• Avoid logging in from public computers or unsecured networks.
• If you suspect unauthorised access, notify our support team immediately.

gb99m will never ask for your password via email or chat. Any message requesting this may be a scam attempt.

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4. Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

Transactions on gb99m are currently supported through the following methods: bKash, Nagad, Rocket, Upay, and bank transfer. Only payment accounts registered in your own name may be used.

4.2 Deposit Limits

The minimum deposit amount across all methods is ৳100. The maximum deposit amount depends on your account tier and verification status.

4.3 Withdrawal Limits and Processing Time

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. Processing times may vary depending on account verification and active bonus review.

4.4 Currency

All transactions on gb99m are conducted in Bangladeshi Taka (BDT / ৳). gb99m is not responsible for any differences arising from currency conversion.

4.5 Right to Decline Transactions

gb99m reserves the right to decline processing any transaction that appears suspicious or does not comply with anti-money laundering regulations.

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5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. Before this bonus can be activated, the bonus amount must be wagered 20 times (20x).

5.2 Bonus Wagering Requirements

To withdraw bonus funds, you must complete wagering equal to 20 times the combined total of the bonus amount and the deposit amount. Not all games may contribute equally toward bonus wagering.

5.3 Bonus Abuse

Using multiple accounts, transferring bonuses from one account to another, or claiming bonuses using false information will be considered bonus abuse. In such cases, the bonus will be cancelled and the account may be suspended.

5.4 Changes to Promotional Offers

gb99m reserves the right to change, suspend, or cancel any promotion at any time without prior notice.

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6. Betting and Gaming Rules

6.1 Betting Rules

Each game and betting market is governed by its own specific rules, which are displayed in the game interface. Once a bet has been finalised, it cannot be changed or cancelled.

6.2 Technical Errors

If a game is incorrectly determined due to a software or system error, gb99m reserves the right to void that game and refund the wagered amount. In such cases, gb99m's decision is final.

6.3 Live Sports Betting

Live odds for BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket matches are subject to change. The odds at the time a bet is finalised will be used for settlement.

6.4 Game Results

The results of all games are determined by third-party game providers' systems. gb99m uses certified game software to ensure fairness in real-money games.

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7. VIP and Loyalty Program

The gb99m VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs for each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

Advancement to a higher VIP tier depends on regular account activity and engagement with the platform. gb99m reserves the right to modify VIP benefits.

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8. Prohibited Activities and Fraud

The following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Placing artificial bets to meet bonus requirements (bonus bouncing).
• Using software bots, automation tools, or any other unauthorised technology.
• Exploiting technical errors in games without reporting them to gb99m.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Deceiving or colluding with other members.
• Impersonating a gb99m staff member or representative.

If such activities are detected, gb99m may close the account without notice, cancel all earnings, and seize the balance. Legal action will be taken if necessary.

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9. Responsible Gaming

gb99m places the highest importance on responsible gaming. We provide the following tools to protect our members:

• The ability to set deposit limits.
• The option for voluntary self-exclusion.
• The ability to temporarily suspend your account for a set period.
• 24/7 support team assistance in Bengali.

Gambling is a form of entertainment, not a means of livelihood. If you feel that gambling is having a negative impact on your life, please read our Responsible Gaming page and contact the support team.

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10. Privacy and Data Protection

gb99m is committed to protecting your personal information. We use SSL encryption and industry-standard security technology. To learn more about how your information is collected, used, and stored, please read our Privacy Policy.

We do not sell your personal information to third parties without your explicit consent. However, we may be required to share information with authorities in response to legal obligations.

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11. Service Suspension and Account Closure

11.1 gb99m's Rights

gb99m may temporarily or permanently suspend your account in the following circumstances:

• Violation of any clause in these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Failure to verify KYC information.
• An order from a court or legal authority.
• In the interest of financial security.

11.2 Voluntary Account Closure

If you wish to close your account yourself, please contact the support team. Before closing the account, all active bonus requirements must be cleared and any available balance must be withdrawn.

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12. Limitation of Liability

gb99m is not liable for:

• Any loss caused by internet connection disruption.
• Any loss resulting from a technical error by a third-party game provider.
• Unauthorised access resulting from sharing your account details with others.
• Security issues with the user's own device or network.
• Service interruptions during unplanned system maintenance.

gb99m always strives to operate a safe and reliable platform, but it is not possible to guarantee continuous uninterrupted service.

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13. Changes to Terms and Conditions

gb99m reserves the right to amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. For significant changes, we will endeavour to notify members via email or an on-platform announcement.

Always check the "Last Updated" date at the top of this page to ensure you are reading the most current version of the terms and conditions.

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14. Contact & Complaint Resolution

If you have any questions or complaints about these terms or gb99m's services, please contact our support team:

• Email: [email protected]
• Live Chat: Available directly on the site in Bengali, 24/7

We will try to resolve complaints as quickly as possible after receiving them. For more information, please visit our FAQ page.

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The Bengali version of these terms is authoritative. In case of any interpretive conflict, this Bengali version will prevail. gb99m — a safe and responsible online gaming platform. For ages 21+ only.