gb99m Privacy Policy

1 Introduction

gb99m is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. This Privacy Policy ("Policy") explains, in the manner described below, what information is collected when you use the gb99m platform, how that information is used, who it may be shared with, and what control you have over your information.

This policy applies to the gb99m website (https://gb99m.cam), the mobile version, and all our related services. By registering on gb99m or using our services, you consent to the terms of this Privacy Policy. If you do not agree with any term in this policy, please refrain from using our platform and contact us.

Protecting your privacy on gb99m is a fundamental responsibility of ours. We use modern SSL encryption technology for data storage and follow industry-standard security protocols. Our goal is to create a transparent and trustworthy environment where you can play with confidence.

2 Information Collection

gb99m collects user information from various sources. The purpose of collecting this information is to provide you with better service, ensure account verification, and maintain the security of the platform.

2.1 Information You Provide

During registration and account management, you provide the following information:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification — only users aged 21 and above may register)
• Mobile number
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Identity verification documents (copy of national ID card or passport — where applicable)
• Transaction history and betting records

2.2 Automatically Collected Information

Some information is collected automatically when you use gb99m:

• IP address and geographic location (up to country level)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Date and time of site visits
• Pages viewed and time spent on them
• Referral URL (the site you came from)
• Cookies and local storage data (see Section 6 for details)

2.3 Information Received Through Communication

If you contact us via live chat support or email, the information from that conversation may also be stored — for the purpose of improving service quality.

3 Use of Information

gb99m uses the information collected only for the legitimate purposes listed below. Your information is not used for any unauthorized or unrelated purpose.

• Account Management: Completing the registration, verification, and login processes.
• Service Delivery: Ensuring betting, gaming, deposit, and withdrawal facilities.
• Transaction Processing: Completing secure payments via bKash, Nagad, Rocket, Upay, and bank transfer.
• Customer Support: Resolving issues through 24/7 live chat and email.
• Security: Preventing fraud, money laundering, and misuse of the platform.
• Legal Compliance: Fulfilling applicable legal obligations.
• Service Improvement: Enhancing user experience and platform functionality.
• Bonuses and Promotions: Sending welcome bonuses and other offers based on your eligibility.
• Responsible Gaming: Identifying unusual betting patterns and providing necessary support.

We may send marketing communications to your email. You may request to stop receiving these communications at any time by contacting our support team.

4 Information Storage and Security

gb99m takes industry-standard technical and organizational measures to keep your personal information secure.

4.1 Technical Security Measures

• SSL Encryption: 256-bit SSL/TLS encryption is active on all pages of the website, securing the transfer of information.
• Data Encryption: Stored sensitive information — particularly payment and identity data — is kept in encrypted form.
• Firewall and Access Controls: Strong firewalls and strict access policies are applied to prevent unauthorized access.
• Regular Security Audits: Regular security tests are conducted to identify and address system vulnerabilities.

4.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, some information may be retained for as long as necessary to meet legal obligations, resolve disputes, and enforce agreements.

4.3 Response to Data Breaches

If a data security breach occurs and it poses a risk to your rights and freedoms, we will notify you as quickly as possible. A dedicated incident response team monitors such situations around the clock.

5 Sharing Information with Third Parties

gb99m does not sell your personal information to third parties. However, for the purpose of operating our services, certain information may be shared on a limited basis with the following parties:

• Payment Processors: Information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. All such providers are governed by their own privacy policies.
• Identity Verification Services: Third-party services required for account verification.
• Technology Providers: Providers of cloud hosting, database management, and cybersecurity services — they access only the information necessary to perform their work.
• Game Software Providers: Game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may process limited session data to ensure fair gaming.
• Legal Authorities: Relevant information may be provided in response to legally binding directives, court orders, or investigations by government agencies.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets — however, we will provide advance notice in such cases.

When sharing information with third parties, we ensure they maintain appropriate data protection standards. All third parties under contract with us are bound to protect data privacy.

6 Cookies and Tracking

The gb99m website uses cookies and similar tracking technologies. Cookies are small text files stored on your device when your browser visits our website.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security — the website cannot function properly without them.
• Functional Cookies: Used to remember your preferences (such as language or payment method).
• Analytics Cookies: Collect anonymous statistics to understand how different parts of the site are being used.
• Marketing Cookies: May be used to display relevant advertisements based on your interests.

6.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some features of the website to not work properly and may result in login issues.

7 Your Rights

You have the following rights over your personal information. Contact our support team to exercise these rights.

• Access: The right to know what information we hold about you and to receive a copy.
• Correction: The right to request correction of any information we hold about you that is inaccurate or incomplete.
• Deletion: The right to request deletion of your personal information in certain circumstances. However, some information may not be possible to delete due to legal obligations.
• Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
• Portability: The right to receive the information you have provided in a structured, machine-readable format.
• Objection: The right to object to the processing of your information for certain purposes based on your particular situation.
• Withdrawal of Consent: The right to withdraw consent at any time to stop processing of information provided on the basis of consent.

After receiving your request to exercise your rights, we will respond as quickly as possible and within a maximum of 30 days.

8 Privacy of Minors

gb99m strictly provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

Age verification is a mandatory step in the registration process. If a user registers by providing a false age and this is later proven, their account will be closed immediately and the relevant information will be deleted.

If you believe a minor is using gb99m, please inform our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming page.

9 Policy Changes

gb99m may update this Privacy Policy from time to time. Such updates may be necessary due to changes in the scope of services, the addition of new technology, or legal changes.

If significant changes are made to the policy, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• A notice will be sent to your registered email address.
• A notification will be displayed on the platform at your next login.

Continuing to use gb99m after the changes will be considered as your acceptance of the revised policy. If you do not agree with the changes, please contact us or stop using the service.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Your privacy matters to us. Stay with gb99m and play safely.

Related Pages: Terms and Conditions  |  Responsible Gaming  |  FAQ